Design Coaching For ALSA

Comandos ALSA

Customer Experience Creation within the scope of international mobility.


How could we make our workers put themselves in the client's shoes and, in turn, extract all their knowledge to generate ideas?


"Comandos ALSA" is a gamified experience to bring the customer experience closer to the company. This game is packaged in a box and consists of a guide, a toolkit, and some templates. The aim of this experience is that any person of the company, regardless of their knowledge in innovation, can improve and contribute ideas in a clear and systematic process to the company.


This project results from some workshops in which the workers took part. They did not only learned about methodologies but also achieved shaping their ideas. Would you like to know more about Empowerment?

How can we help you?

Tell us which is your challenge, what do you want to improve or let's have a coffee in our office.